Collington, Pebsham and Sea Road Surgeries: 01424 320222
Ninfield Surgery: 01424 892569

Repeat prescriptions

To order a repeat prescription

You can order and track repeat prescriptions through your NHS account on the NHS website or in the NHS app.

For any prescription queries, or where you are unable to order through yout NHS account please email:

You can also use the repeat ordering slip on your previous prescription and leave it at the surgery or post it to us.

Please allow seven full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

We cannot accept telephone requests for prescriptions as it can lead to mistakes. All prescription requests should be in writing.

If we have your mobile number, we will send a text to let you know when your prescription is ready to collect.

You can use an online form to give us your mobile number.

Find out more about registering for online services.

Electronic prescriptions service (EPS)

If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.

You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice.

You will not have to collect a paper repeat prescription from your GP practice.

You can nominate a pharmacy, or change your nominated pharmacy, using your NHS account on the NHS website or in the NHS app.

Go to the NHS website for further information

Medication reviews

We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either our practice nurses or your doctor.

If you need urgent advice about your medication outside our surgery hours, please call NHS 111.

NHS prescription charges and exemptions

The NHS website provides information on prescription charges and exemption criteria.

Date published: 8th October, 2014
Date last updated: 17th September, 2023